Software performance testing

Software performance testing

In software engineering, performance testing is testing that is performed, from one perspective, to determine how fast some aspect of a system performs under a particular workload. It can also serve to validate and verify other quality attributes of the system, such as scalability, reliability and resource usage. Performance testing is a subset of Performance engineering, an emerging computer science practice which strives to build performance into the design and architecture of a system, prior to the onset of actual coding effort.

Performance testing can serve different purposes. It can demonstrate that the system meets performance criteria. It can compare two systems to find which performs better. Or it can measure what parts of the system or workload cause the system to perform badly. In the diagnostic case, software engineers use tools such as profilers to measure what parts of a device or software contribute most to the poor performance or to establish throughput levels (and thresholds) for maintained acceptable response time. It is critical to the cost performance of a new system, that performance test efforts begin at the inception of the development project and extend through to deployment. The later a performance defect is detected, the higher the cost of remediation. This is true in the case of functional testing, but even more so with performance testing, due to the end-to-end nature of its scope.

In performance testing, it is often crucial (and often difficult to arrange) for the test conditions to be similar to the expected actual use. This is, however, not entirely possible in actual practice. The reason is that production systems have a random nature of the workload and while the test workloads do their best to mimic what may happen in the production environment, it is impossible to exactly replicate this workload variability – except in the most simple system.

Loosely-coupled architectural implementations (e.g.: SOA) have created additional complexities with performance testing. Enterprise services or assets (that share common infrastructure or platform) require coordinated performance testing (with all consumers creating production-like transaction volumes and load on shared infrastructures or platforms) to truly replicate production-like states. Due to the complexity and financial and time requirements around this activity, some organizations now employ tools that can monitor and create production-like conditions (also referred as “noise”) in their performance testing environments (PTE) to understand capacity and resource requirements and verify / validate quality attributes.

Technology

Performance testing technology employs one or more PCs or Unix servers to act as injectors – each emulating the presence of numbers of users and each running an automated sequence of interactions (recorded as a script, or as a series of scripts to emulate different types of user interaction) with the host whose performance is being tested. Usually, a separate PC acts as a test conductor, coordinating and gathering metrics from each of the injectors and collating performance data for reporting purposes. The usual sequence is to ramp up the load – starting with a small number of virtual users and increasing the number over a period to some maximum. The test result shows how the performance varies with the load, given as number of users vs response time. Various tools, are available to perform such tests. Tools in this category usually execute a suite of tests which will emulate real users against the system. Sometimes the results can reveal oddities, e.g., that while the average response time might be acceptable, there are outliers of a few key transactions that take considerably longer to complete – something that might be caused by inefficient database queries, etc.

Performance testing can be combined with stress testing, in order to see what happens when an acceptable load is exceeded –does the system crash? How long does it take to recover if a large load is reduced? Does it fail in a way that causes collateral damage?

Analytical Performance Modeling is a method to model the behaviour of an application in a spreadsheet. The model is fed with measurements of transaction resource demands (CPU, DIO, LAN, WAN), weighted by the transaction-mix (business transactions per hour). The weighted transaction resource demands are added-up to obtain the hourly resource demands and divided by the hourly resource capacity to obtain the resource loads. Using the responsetime formula (R=S/(1-U), R=responsetime, S=servicetime, U=load), responsetimes can be calculated and calibrated with the results of the performance tests. Analytical performance modelling allows evaluation of design options and system sizing based on actual or anticipated business usage. It is therefore much faster and cheaper than performance testing, though it requires thorough understanding of the hardware platforms.

Performance specifications

It is critical to detail performance specifications (requirements) and document them in any performance test plan. Ideally, this is done during the requirements development phase of any system development project, prior to any design effort. See Performance Engineering for more details.

However, performance testing is frequently not performed against a specification, i.e. no one will have expressed what the maximum acceptable response time for a given population of users should be. Performance testing is frequently used as part of the process of performance profile tuning. The idea is to identify the “weakest link” – there is inevitably a part of the system which, if it is made to respond faster, will result in the overall system running faster. It is sometimes a difficult task to identify which part of the system represents this critical path, and some test tools include (or can have add-ons that provide) instrumentation that runs on the server (agents) and report transaction times, database access times, network overhead, and other server monitors, which can be analyzed together with the raw performance statistics. Without such instrumentation one might have to have someone crouched over Windows Task Manager at the server to see how much CPU load the performance tests are generating (assuming a Windows system under test).

There is an apocryphal story of a company that spent a large amount optimizing their software without having performed a proper analysis of the problem. They ended up rewriting the system’s ‘idle loop’, where they had found the system spent most of its time, but even having the most efficient idle loop in the world obviously didn’t improve overall performance one iota!

Performance testing can be performed across the web, and even done in different parts of the country, since it is known that the response times of the internet itself vary regionally. It can also be done in-house, although routers would then need to be configured to introduce the lag what would typically occur on public networks. Loads should be introduced to the system from realistic points. For example, if 50% of a system’s user base will be accessing the system via a 56K modem connection and the other half over a T1, then the load injectors (computers that simulate real users) should either inject load over the same connections (ideal) or simulate the network latency of such connections, following the same user profile.

It is always helpful to have a statement of the likely peak numbers of users that might be expected to use the system at peak times. If there can also be a statement of what constitutes the maximum allowable 95 percentile response time, then an injector configuration could be used to test whether the proposed system met that specification.

Performance specifications should ask the following questions, at a minimum:

  • In detail, what is the performance test scope? What subsystems, interfaces, components, etc are in and out of scope for this test?
  • For the user interfaces (UI’s) involved, how many concurrent users are expected for each (specify peak vs. nominal)?
  • What does the target system (hardware) look like (specify all server and network appliance configurations)?
  • What is the Application Workload Mix of each application component? (for example: 20% login, 40% search, 30% item select, 10% checkout).
  • What is the System Workload Mix? [Multiple workloads may be simulated in a single performance test] (for example: 30% Workload A, 20% Workload B, 50% Workload C)
  • What are the time requirements for any/all backend batch processes (specify peak vs. nominal)?

Tasks to undertake

Tasks to perform such a test would include:

  • Decide whether to use internal or external resources to perform the tests, depending on inhouse expertise (or lack thereof)
  • Gather or elicit performance requirements (specifications) from users and/or business analysts
  • Develop a high-level plan (or project charter), including requirements, resources, timelines and milestones
  • Develop a detailed performance test plan (including detailed scenarios and test cases, workloads, environment info, etc)
  • Choose test tool(s)
  • Specify test data needed and charter effort (often overlooked, but often the death of a valid performance test)
  • Develop proof-of-concept scripts for each application/component under test, using chosen test tools and strategies
  • Develop detailed performance test project plan, including all dependencies and associated timelines
  • Install and configure injectors/controller
  • Configure the test environment (ideally identical hardware to the production platform), router configuration, quiet network (we don’t want results upset by other users), deployment of server instrumentation, database test sets developed, etc.
  • Execute tests – probably repeatedly (iteratively) in order to see whether any unaccounted for factor might affect the results
  • Analyze the results – either pass/fail, or investigation of critical path and recommendation of corrective action

Methodology

patterns & practices Performance Testing Web Applications Methodology

According to the Microsoft Developer Network the patterns & practices Performance Testing Methodology consists of the following activities:

  • Activity 1. Identify the Test Environment. Identify the physical test environment and the production environment as well as the tools and resources available to the test team. The physical environment includes hardware, software, and network configurations. Having a thorough understanding of the entire test environment at the outset enables more efficient test design and planning and helps you identify testing challenges early in the project. In some situations, this process must be revisited periodically throughout the project’s life cycle.
  • Activity 2. Identify Performance Acceptance Criteria. Identify the response time, throughput, and resource utilization goals and constraints. In general, response time is a user concern, throughput is a business concern, and resource utilization is a system concern. Additionally, identify project success criteria that may not be captured by those goals and constraints; for example, using performance tests to evaluate what combination of configuration settings will result in the most desirable performance characteristics.
  • Activity 3. Plan and Design Tests. Identify key scenarios, determine variability among representative users and how to simulate that variability, define test data, and establish metrics to be collected. Consolidate this information into one or more models of system usage to be implemented, executed, and analyzed.
  • Activity 4. Configure the Test Environment. Prepare the test environment, tools, and resources necessary to execute each strategy as features and components become available for test. Ensure that the test environment is instrumented for resource monitoring as necessary.
  • Activity 5. Implement the Test Design. Develop the performance tests in accordance with the test design.
  • Activity 6. Execute the Test. Run and monitor your tests. Validate the tests, test data, and results collection. Execute validated tests for analysis while monitoring the test and the test environment.
  • Activity 7. Analyze Results, Report, and Retest. Consolidate and share results data. Analyze the data both individually and as a cross-functional team. Reprioritize the remaining tests and re-execute them as needed. When all of the metric values are within accepted limits, none of the set thresholds have been violated, and all of the desired information has been collected, you have finished testing that particular scenario on that particular configuration.

 

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